Position Overview
Responsible for the coordination, processing and monitoring of the settlement processes for Independent Contractors and Cartage Agents made through the CDAS system.

Essential Functions

Oversee the adjustment process to ensure requests are completed timely and logged

Process adjustments to settlement for Independent Contractors and Cartage Agents

Ensure error reports are reviewed on a daily basis and that solutions to the errors result in accurate data feeding from ACCOPS and accurate calculations in CDAS

Process reimbursements and deductions to settlements for Independent Contractors

Ensure all earnings for Independent Contractors and Cartage Agents align with contractual rates

Perform the weekly settlement process for Independent Contractors and Cartage Agents

Oversee the reconciliation of accounts associated with settlements (i.e. deductions)

Support employees in the resolution of issues with regards to Settlement, Accounts Payable and Administration

Management of company owned devices to ensure processes are appropriately completed and procedures are followed

Perform audits on assigned variance reports, settlements, accessorial and additional settlement activities to ensure reasonableness and accuracy

Provide education to internal and external customers on CDAS system

Review queries from CDAS/ACCOPS to ensure data is accurate and complete

Supervise department employees to ensure departmental policies, processes and procedures are followed

Train recent and/or current employees on payment processing, various settlement programs, and account reconciliation

Comply with all applicable laws/regulations, as well as company policies/procedures

Perform other duties as required

Knowledge, Skills & Abilities Required

Post-secondary Diploma

Three (3) years business experience

Knowledge of LTL industry

Excellent time management, organizational, analytical and problem‑solving skills, including excellent attention to detail





Ability to manage competing and changing priorities

Strong interpersonal skills, as well as, solid ability to coach, persuade, collaborate, and partner with all levels within the organization

Intermediate knowledge of Microsoft Office (Excel, Word, Power Point, Outlook, Teams, Sharepoint)

Strong verbal, reading and written communication skills

Bilingual (English/French) preferred; required in Quebec

Strong customer service skills

Ability/willingness to learn new applications, software, systems, and equipment as required

Working Conditions
Hours may vary due to operational need

FFC FedEx Freight Canada

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Chez FedEx, notre valeur « Prendre soin les uns des autres » se reflète dans notre engagement à être un employeur inclusif, qui représente la diversité de nos clients et des communautés que nous servons. Nous favorisons des lieux de travail respectueux, sûrs et inclusifs où chacun est apprécié pour sa contribution unique. Les candidatures de tous les candidats qualifiés sont les bienvenues. Nous encourageons les femmes, les personnes handicapées, les Autochtones et les personnes issues de communautés culturellement diverses et 2SLGBTQ+ à postuler. Veuillez nous informer si vous avez besoin d'aménagements particuliers pendant le processus de recrutement et de sélection. Nous travaillerons avec vous pour répondre à vos besoins.

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📌 40083: Supervisor-Settlement (Ontario)
🏢 FedEx Freight
📍 Ontario