ESG & Social Impact Manager
The ESG & Social Impact Manager is accountable for shaping, integrating, and executing First West’s Environmental, Social, and Governance (ESG) and social impact agenda across the enterprise. The role translates strategic ESG commitments into practical, auditable actions, manages end‑to‑end ESG data and disclosures, and partners cross‑functionally to embed responsible banking practices into products, operations, and decision‑making. The position combines strategic execution with hands‑on delivery, supporting the integration of ESG considerations across the organization while directly managing data, reporting, and impact initiatives. The role works closely with business units, Risk and Compliance teams, and senior stakeholders to ensure ESG requirements, regulatory expectations, and responsible banking objectives are met in a practical, measurable way.

Typical Day

ESG Execution: Leads or supports the development and ongoing refinement of the bank’s ESG and social impact strategy; leads or supports the implementation of ESG initiatives across all areas of the business; acts as a subject‑matter expert by advising internal stakeholders on ESG‑related topics; translates high‑level ESG commitments into practical actions, tools, and processes; coordinates responses to external ESG inquiries ensuring alignment with organizational objectives and regulatory standards.

Social Impact & Responsible Banking: Designs, manages, and supports social impact initiatives including financial inclusion, community impact, and social enterprise programs; partners with business units to support inclusive and sustainable products and services; manages relationships with external partners including NGOs and community organizations; tracks, measures, and reports social impact outcomes and KPIs; coordinates and reviews Impact Investment reporting and evaluates outcomes of investments.

ESG Reporting, Data & Regulation: Develops and maintains ESG data analytics and impact measurement systems to support strategic decision‑making; leads the identification, assessment,



and integration of ESG‑related risks into enterprise risk management processes; leads or supports ESG data collection, validation, and analysis across the organization; prepares ESG disclosures and reporting aligned with frameworks and relevant banking regulations; coordinates responses to ESG questionnaires from regulators, investors, and rating agencies; supports regulatory engagement and ensures ESG disclosures are accurate, consistent, and auditable.

Stakeholder Engagement & Governance: Works cross‑functionally with Risk, Compliance, Legal, Finance, HR, and Business teams to embed ESG considerations into operations and decision‑making; contributes to internal ESG training and awareness initiatives by supporting the development and delivery of learning materials and sessions.

Research, Risk & Continuous Improvement: Monitors emerging ESG regulations, industry trends, and best practices relevant to banking; identifies ESG‑related risks and opportunities and supports their integration into risk and decision‑making processes; continuously improves ESG metrics, tools, and reporting processes; leads initiatives related to climate risk, sustainable finance, and responsible banking products.

Required Skills, Experience & Qualifications

Bachelor’s degree in sustainability, finance, economics, business, public policy, or a related field.

5–7 years of experience in community investment, nonprofit, or corporate social responsibility roles.

Strong organizational and project coordination skills.

Excellent communication and relationship‑building abilities.

4–7 years of experience in ESG, sustainability, social impact, or responsible banking (financial services strongly preferred).

Solid understanding of ESG frameworks, reporting standards, and regulatory expectations in banking.





Experience working with ESG data, metrics, and reporting processes.

Strong stakeholder management, communication, and project management skills.

Ability to manage multiple priorities and meet deadlines.

Strong attention to detail and commitment to quality.

Comfortable working independently and as part of a team.

Comfortable balancing strategic thinking with detailed, hands‑on execution.

Highly organized and detail‑oriented, with a pragmatic mindset.

Strong ethical judgment and commitment to responsible banking.

Able to influence without formal authority in a matrixed environment.

Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Perks

Mental health coverage and resources.

Customizable health benefits, as well as topped‑up parental leave.

Performance‑based compensation, employee banking advantages and group RRSP matching.

Vacation time and flexible work arrangements to support your lifestyle.

Candidate Requirements
Candidates will be required to complete a background check, including employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging
At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee‑led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture. We encourage people who are from equity‑deserving groups to apply for a career with us, including women or non‑binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities. If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you. Your individuality is welcome here.

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📌 ESG & Social Impact Manager (British Columbia)
🏢 First West Credit Union
📍 British Columbia