Who We Are
Spence is proudly a Canadian‑founded company. Starting out in 1978 in Vancouver, BC we have a 46+ year history playing a small role in many Canadians’ happily ever after. We are proud to create unforgettable experiences for our customers by taking them through the Spence Experience. Our people are the center stone of our business, bringing our vision to life for every customer, every day. We are committed to fostering a culture where our people are empowered to be successful and are provided with the necessary tools, resources and support to create and live the life they love.

Compensation
Our Diamond Consultants earn a minimum of $90,000 per year, with top performers earning over $120,000 per year. The compensation plan is a combination of base salary, commissions and annual bonuses. The starting base salary is $50,000 annually; commissions are paid on each sale and a yearly bonus is awarded based on total sales results. There is no cap to earning potential.

Work Schedule
This is a full‑time position requiring availability to work weekdays, weekends and evenings on a rotating schedule, as our store is open 7 days a week.

What We Offer

Competitive and lucrative compensation packages with no earnings cap on commissions.

Investment in diamond education programs and training.

Generous employee, friends & family discounts on our products.

Special gifts to celebrate employee work anniversaries, birthdays and personal milestones.

Hands‑on training, support and access to Learning Management System modules and resources.

Weekly and monthly sales contests with meaningful prizes.

Regular team‑building events and activities.

Opportunity to grow within the company.

Continuous on‑the‑job training,



support and mentorship.

The Role
As a Diamond Consultant, you lead our customers through the unique Spence Experience and become the product expert our customers trust while navigating this special time in their lives.

A Day In The Life

Guide clients through our Spence Experience, helping them find the perfect diamond or product.

Own the presentation, educating and empowering customers to make confident decisions.

Maintain sales activities to keep skills sharp and support day‑to‑day success.

Exceed targets by bringing a rigorous, driven, dedicated approach and seeking coaching.

Build lasting client relationships through follow‑up by phone, email or in‑store.

Become a product expert on diamonds and our extensive catalog, using the resources and training provided.

Operate as a team player, embodying core values and supporting colleagues in all aspects of the store.

Qualifications

Minimum two years of sales experience with a proven track record of meeting or exceeding sales targets in a highly competitive skilled environment.

Strong communication skills, both verbal and written, delivered with respect and professionalism.

Positive, optimistic attitude and ability to build connections with people.

Confidence that instills sureness for customers.

Goal‑oriented, motivated by both company and personal goals such as quota, revenue, gross profit and sales activity.

Competitive nature balanced with teamwork; respect for rules and integrity.

Problem solver, identifying client needs and presenting solutions that secure the sale and retain the relationship.

Proactive, actively seeking sales leads and prospects and comfortable with follow‑up protocols.

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📌 Sales Consultant (Alberta)
🏢 Spence Diamonds
📍 Alberta