Pampa Brazilian Steakhouse is looking for professional, courteous, and attentive Servers to join our dynamic front-of-house team. Servers are key in delivering an exceptional dining experience, guiding guests through our unique rodízio-style service, and providing attentive, high-quality hospitality throughout the meal.
Key Responsibilities
- Welcome guests and explain the Brazilian rodízio dining concept
- Guide guests through food and beverage menus, including wine and cocktails
- Take drink and dessert orders, enter them in POS system, and ensure prompt delivery
- Respond to guest needs, refill beverages, clear plates, and monitor table satisfaction
- Coordinate with grill team (Gaúchos), kitchen, and bar staff to ensure seamless service
- Follow proper sequence of service and upselling techniques
- Handle payments using POS and provide accurate change or receipts
- Maintain cleanliness and organization of the service station
- Assist with pre-shift setups and closing duties as assigned
Mandatory Requirements
- Legal authorization to work in Canada
- Must leave in Edmonton are and have access to reliable transportation
- Must be able to work in the West side
- Must be at least 18 years old
- Available to work evenings, weekends, and holidays
- ProServe Certification (or willingness to obtain within 30 days)
- Solid English communication skills is mandatory
- Excellent personal presentation and hygiene
- Ability to work in a fast-paced, team-oriented environment
- Comfortable standing and walking for long periods
Preferred Qualifications (Assets)
- Previous serving experience in a full-service or fine dining restaurant
- Wine knowledge or sommelier training
- First Aid / CPR Certification
- Familiarity with POS systems and order-taking apps
- Experience in high-volume or upscale dining settings
- Passion for hospitality and a guest-first attitude
What we offer
- Competitive salary plus tips
- Chance to grow within the company
- Health Insurance (for employees working 30+ hours/week)
- 25% discount on meals including rodizio
- Ten dollars Salad Bar meals while working
📌 Server/Waiter (Edmonton)
🏢 PBS West
📍 Edmonton
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