Company Description
In the heart of the Laurentians, our hotel offers a unique professional experience where excellence and quality of life go hand in hand. We strongly believe that our success relies on fulfilled employees, which is why we have created an setting where workplace well‑being is an absolute priority.

What The Property Offers

The role requires a strong level of both French and English.

Discounted rates for travel within Accor hotels worldwide (more than 5,700 hotels).

Free parking at the hotel

Temporary accommodation available ($).

Competitive insurance plan *

Retirement plan, available after 3 months *

Employee Assistance Program (EAP) offered free of charge, including:

Mental health support

Legal and financial advice

Health and nutrition services

Career and professional guidance

Life transition support

Uniform cleaning on site.

Free meals in the cafeteria (taxable benefit).

Free access to the fitness center

Opportunities to grow and develop your talents within the property and worldwide.

The opportunity to get involved in various committees and contribute to the community through philanthropic initiatives.

Join a rich corporate culture:

Strong values promoting a collaborative and respectful environment

Regular employee recognition through monthly and annual events

Strong commitment to equity, diversity, and inclusion

Social and environmental initiatives

Conditions apply

Job Description
The Hotel Manager is a member of the Executive Committee, responsible for the strategic direction and operational management of all major divisions of Fairmont Tremblant, including but not limited to Food & Beverage, Culinary, Rooms Division, Engineering, and Security.



This role works closely with other leaders to ensure compliance with Fairmont luxury standards and to deliver an exceptional guest experience at every stage of the stay. Reporting to the General Manager, the Hotel Manager plays a key role in leadership coordination, financial performance, and fostering a culture of excellence, innovation, and accountability. In the absence of the General Manager, the position assumes full operational leadership of the property and acts as a trusted representative for stakeholders.

Direct Reports

Director of Rooms

Director of food and beverage

Executive Chef

Director of Engineering

Director of Security

Key Stakeholders
Internal

Executive Committee members

Department heads

Operational leaders and employees

External

Guests and VIPs

Ownership representatives

Suppliers and subcontractors

Senior executives and government authorities

Qualifications
To succeed in this role, the individual must be able to effectively perform all essential responsibilities. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be considered to enable individuals with disabilities to perform the essential functions of the position.

Experience

Minimum of 5 years of relevant experience,



including at least 2 years at Executive Committee level in a large luxury hotel

Previous experience as Director of Operations in hospitality

Knowledge of Opera PMS and Silverware systems (an asset)

Education

Degree or Bachelor’s in hospitality management or a related field

Skills, Knowledge, And Abilities

Strong financial acumen (budgeting, revenue optimization, labor cost management, forecasting, inventory, expense control)

Proficiency in data analysis and strategic decision-making

Proven ability to develop, lead, and motivate high-performing teams

Strong customer service orientation with attention to detail and results-driven mindset

Ability to manage a demanding, high-end clientele

Knowledge of luxury standards, market trends, and service innovation

Strong business management and problem-solving skills under pressure

Excellent communication and interpersonal skills

Fluency in French required; advanced English required

Strong organizational and prioritization skills

Autonomy, proactivity, and adaptability

Strong commitment to confidentiality and security

Personal Qualities

Collaborative leadership style

Passion for luxury hospitality and continuous improvement

Flexibility and adaptability in demanding environments

Conditions

High level of flexibility and availability

Willingness for international mobility within 3 to 5 years

Diversity & Inclusion Commitment
We are an inclusive company committed to attracting and promoting diverse talent.

Location
Fairmont Tremblant
3045 Chemin de la Chapelle
Mont‑Tremblant, Québec
Canada J8E 1E1
F + 1 (phone hidden)
[email protected]

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📌 Hotel Manager – Full Time (M/F/D) (Quebec City)
🏢 Fairmont Hotels and Resorts
📍 Quebec City