- Location : Calgary, AB
- Job Type : Fulltime, Parttime

Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications. Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary The Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers and Service Centre employees, managing customers” needs and expectations regarding auto service maintenance and repairs.

Benefits:

We believe in taking care of our employees and creating a workplace where everyone can grow, feel valued, and succeed. When you join our team, you”ll enjoy:

- An amazingly friendly and supportive team
- Continued career growth and development opportunities
- Profit-sharing program (conditions apply)
- Employee discounts
- A diverse, inclusive, and safe working environment
- A healthy work-life balance
- Flexible work hours
- Ongoing training and learning opportunities
- Scholarship opportunities
- Employee reward and recognition program
- Group benefit plan (conditions apply)
- Convenient on-site parking
- Public transportation nearby
- The opportunity to work for a locally owned business
- The opportunity to work for an employer actively involved in the community
- And much more!

Responsibilities:

- Greet, assist,



and thank customers in a friendly and professional manner, both in person and over the phone.
- Provide knowledgeable advice and recommendations to build customer trust, satisfaction, and loyalty.
- Listen actively to customers to understand their vehicle repair and maintenance concerns.
- Prepare accurate work orders and clearly explain repair recommendations and estimated costs.
- Communicate realistic timelines and effectively manage customer expectations regarding vehicle completion.
- Act as a liaison between customers, technicians, and other Service Centre employees to ensure smooth communication.
- Schedule and coordinate vehicle service appointments.
- Follow company policies and ensure compliance with all applicable Health and Safety regulations.
- Maintain a professional, organized, and customer-focused service environment.

Requirements / Skills

- Excellent customer service and communication skills.
- Strong interpersonal and problem-solving abilities.
- Automotive service or repair knowledge is an asset.
- Ability to explain technical information clearly to customers.
- Strong organizational and time-management skills.
- Ability to work effectively in a fast-paced team environment.
- Professional, positive, and customer-focused attitude.
- Valid driver”s licence for province of employment
- Good working knowledge of COSTAR (asset)
- Experience in a similar role (asset)

Vacancy Type:Current

Job Type

fulltime, parttime

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.

📌 Service Advisor – Deer Foot City (Calgary)
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