Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale current technologies, the company has built long term partnerships with its clients.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Required skill set

"Skills and Responsibilities:

- Serve as the ServiceNow Technical Architect who will assist the team and client in planning, platform technical advisory and guidance.
- Maintains the stability and usability of the platform across production and non-production environments




- Performs application maintenance to include performance monitoring and error identification and remediation
- Provide ServiceNow Platform and product technical subject matter expert (SME) assistance.
- Leads upgrade planning and execution
- Manage instance security usergroup access, administration, access control lists. etc.
- Provides configuration assistance to developers
- Collect product and service requirements from business stakeholders to align ServiceNow functionalities with enterprise needs.
- Design and communicate Technical Architecture Blueprint based on capability and technical requirements to align to business outcomes.
- Agree and confirm with Client the technical design and integration requirements for the required integration of system interfaces.
- Manage system documentation, runbooks and knowledge articles.
- Contribute in creating design documents and runbooks as needed.
- Articulate the functional and technical requirements into a high-level design document which can be used by developers to perform Implementation.
- Participate in client meetings and act as a mediator between the client and delivery team on technical aspects"

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

📌 Service now technical Architect (Mississauga)
🏢 TATA Consultancy Services
📍 Mississauga