We are seeking a professional, customer-focused Appointment Coordinator & Service Receptionist to join our premium BMW dealership team. You will serve as the first point of contact for our valued clients, ensuring an elevated service experience from the initial phone call to the in-person check-in.
Key Responsibilities
- Handle incoming calls to schedule, reschedule, and manage service appointments.
- Conduct outgoing follow-up and reminder calls to ensure optimal scheduling flow.
- Greet clients at the service reception desk, managing the check-in process with accuracy and professionalism.
- Maintain clear communication between clients and service advisors to support prompt vehicle delivery.
Qualifications
- Strong verbal and written communication skills with a refined, customer-first attitude.
- Excellent organizational skills and high attention to detail.
- Tech-savvy with the ability to quickly learn dealership scheduling software.
- Prior experience in a luxury retail, hospitality, or automotive customer service setting is preferred.
Why Join Us?
- Competitive $20/hour starting wage.
- Dynamic, upscale work environment representing an industry-leading luxury brand.
- Immediate hire for qualified candidates.
To Apply: Submit your resume today for immediate consideration. Pay: From $19.00 per hour
Benefits
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
Work Location: In person
📌 Service Receptionist (Edmonton)
🏢 Edmonton BMW
📍 Edmonton
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