Purpose:Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership. Perform general office support including receptionist duties and basic accounting transactions.

Responsibilities:

- Fields internal and external customer inquiries to the Service Department.
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced.
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager.
- Maintains Service Department filing and records.
- Maintains accessories and supplies and prepares replacement orders.
- May prepare Service Technician efficiency reports.
- Follows all safety rules and regulations in performing work assignments.
- Other duties assigned by Management or directly related to customer service.
- Completes daily cash reconciliation and bank deposit for location and posts necessary entries in the accounting system as required.




- Greet incoming customers and direct them to appropriate contact or department.
- Answer incoming calls through main telephone number.
- Process incoming and outgoing mail and process intercompany mail.
- Responsible for ordering office supplies and ensuring office equipment is operating properly, for processing bank deposits, picking up and dropping off mail and obtain petty cash balance on a daily basis.
- Perform related clerical duties, such as data entry, word processing, maintaining filing and record systems.

Experience, Education, Skills and Knowledge:

- 1+ years in an office environment or as an administrative assistant is preferred.
- Understands basic accounting fundamentals.
- Ability to use standard desktop load applications such as Microsoft Office and internet functions.
- High School Diploma or equivalent experience.
- Solid organizational and time management skills.
- Professional telephone etiquette.
- Strong oral and written communication skills.
- Manage and prioritize multiple tasks at one time.

📌 Service Writer/Admin (Wainwright)
🏢 Battle River Implements
📍 Wainwright