Become a Technical Support Expert at ServiceTitan, directly helping small businesses with software solutions.

Your role will emphasize tech expertise and exceptional customer care, all in a rapid-paced environment. As a Technical Support Expert, you’ll serve as a critical link between customers and our advanced software solutions. Engage with clients through direct support, utilizing your problem-solving aptitude to enhance their software experience. Your contributions will not only resolve immediate issues but also foster long-term relationships with customers. Key Responsibilities:

- Assist customers with software inquiries through multiple channels
- Create solutions tailored to unique customer challenges
- Utilize technical tools to prevent service escalation
- Deliver timely and quality technical resolutions Requirements:
- Bachelor’s degree or equivalent experience in tech support
- Strong analytical and troubleshooting abilities
- Excellent interpersonal and communication skills
- Ability to learn and adapt in a changing environment
- Familiarity with financial software and reporting tools is beneficial Empower small business owners with remarkable support and technical expertise through your role at ServiceTitan.

📌 ServiceTitan Technical Support Expert (Toronto)
🏢 ServiceTitan
📍 Toronto