Responsibilities

Be the expert voice for customers on the O'Dell product lineup

Startup and commission recent systems alongside contractors, ensuring everything runs smoothly and safely

Offer virtual or phone support to installers and technicians for assistance with wiring, piping, programming, and general troubleshooting

Collaborate with our Sales team to assist with product layout and integration across a wide range of products

Connect with our manufacturers to obtain technical information and support materials

Attend customer sites to provide hands‑on support during installs, commissioning, troubleshooting, and additional responsibilities as required

Assist with processing warranty claims by working closely with contractors and our internal team to keep the process moving in a timely manner

Travel to manufacturer facilities for in‑depth product training as required

Other responsibilities as assigned

Requirements

Licensed 313A Refrigeration Mechanic and G1 Gas Technician

Member in good standing with the Ontario College of Trades

Hold a valid G-class driver's license in good standing and clean driver's abstract

Willing and able to travel within our service territories (territory dependent on location of hire)

Three to five (3-5) years of experience with commercial and industrial HVAC service

A solid understanding of computers and Microsoft Office, including openness to learning - computers and electronics are a large part of how we support modern HVAC systems

Strong communication skills,



both verbally and written

Detail-oriented and reliable, following through on deadlines and commitments to customers

Dependable, punctual, and ready to lend a hand to team members

Meet the physical requirements of the role, which include: Lifting up to 50lbs, Climbing stairs and ladders, and working at heights, Bending, pushing, pulling, and kneeling, Sitting for long periods of time while driving, Working in extreme temperatures (heat and cold)

Core Competencies
Demonstrates expertise in HVAC systems, including installation, troubleshooting, and customer support, while ensuring compliance with safety standards. Proficient in technical communication and collaboration with sales and contractors to facilitate seamless product integration and service delivery.

Highest-signal resume keywords

Licensed 313A Refrigeration Mechanic

G1 Gas Technician

Commercial and Industrial HVAC Service Experience

Microsoft Office Proficiency

Strong Communication Skills

ATS Optimization Keywords
Hard Skills

HVAC Installation

Troubleshooting

Wiring

Piping

Programming

Commissioning

Warranty Claims Processing

Technical Support

Soft Skills

Detail-Oriented

Reliable

Team Collaboration

Punctual

Certifications & Qualifications

Licensed 313A Refrigeration Mechanic

G1 Gas Technician

Ontario College of Trades Membership

Industry Keywords

HVAC Systems

Commercial HVAC

Industrial HVAC

Customer Support

Technical Information

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📌 HVAC Service Technician (Ontario)
🏢 Jobtailor
📍 Ontario