Job Title :- OpenShift Support Engineer

Location :-Toronto ,ON (Hybrid)

We are looking for a hands-on platform engineer who:

- Has deep OpenShift administration experience.
- Has practical experience building and operating EKS environments in AWS.
- Enjoys solving complex infrastructure and platform challenges.
- Has a solid automation-first mindset.
- Can work independently while collaborating across multiple engineering teams.
- Is comfortable leading troubleshooting efforts and supporting critical production environments.

Key Responsibilities

OpenShift Platform Engineering

- Administer and support large-scale Red Hat OpenShift environments.
- Perform cluster upgrades, patching, lifecycle management, and platform maintenance.
- Troubleshoot cluster, node, networking, storage, and application deployment issues.
- Manage OpenShift Operators, MachineConfig, RBAC, SCCs, monitoring, and logging solutions.
- Support onboarding of application teams onto the platform.
- Participate in production incident response, root cause analysis, and operational improvements.

AWS EKS Platform Enablement

- Design, deploy, and manage Amazon EKS clusters in AWS.
- Implement and maintain EKS networking, IAM integration, security controls,



and observability solutions.
- Define and implement platform operating models, governance controls, and platform best practices.
- Support deployment patterns using Helm, Kubernetes manifests, and Infrastructure as Code.
- Collaborate with Cloud Engineering and Architecture teams on EKS platform evolution.

Automation & DevOps

- Develop Infrastructure-as-Code solutions using Terraform and cloud-native automation tooling.
- Implement and enhance CI/CD pipelines for containerized workloads.
- Support GitOps-based deployment approaches using Argo CD or similar technologies.
- Automate operational tasks, health checks, validation, compliance reporting, and platform deployments.
- Contribute to platform engineering standards, documentation, and reusable deployment patterns.

Security & Compliance

- Implement Kubernetes and OpenShift security best practices.
- Support vulnerability remediation and platform hardening initiatives.
- Integrate container security scanning, secrets management, audit logging, and compliance controls.
- Ensure platform services meet enterprise security and regulatory requirements.

📌 SME - DynaTrace, Windows PowerShell (Toronto)
🏢 HCLTech
📍 Toronto