Become a Solutions Engineer with EliseAI, where you'll enhance systems that improve housing and healthcare. This hands-on role involves technical support, client interaction, and problem-solving to elevate customer experiences. In the Technical Solutions & Support team, you will serve as a subject matter expert while assisting clients with system functionalities.

This position requires strong analytical skills, proficiency in data-driven decision-making, and an empathetic approach to resolving customer issues. A commitment to outstanding service will ensure clients can fully leverage our AI solutions for broader operational efficiency. Key Responsibilities:

- Understand client needs and onboard effectively
- Communicate clearly to resolve issues with clients




- Investigate and document root causes of problems
- Advise on best practices for client system use
- Manage and prioritize support requests based on impact Requirements:
- Bachelor’s degree in Computer Science or equivalent
- 1-3 years in a technical support role
- Experience with CRMs like Zendesk
- Strong written and verbal communication skills
- Willingness to work in office five days a week Elevate your technical skills while driving significant change in housing and healthcare sectors with EliseAI.

📌 Solutions Engineer at EliseAI (Toronto)
🏢 Elise A.I. Technologies
📍 Toronto