Who you are

- 2+ years of progressive pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles

- Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders

- Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner

- Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels

- Experience in competitive sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus

- Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know
- A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota

- Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level

- Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role

- Experience in a high-growth B2B SaaS company scaling through a significant inflection point

What the job involves

- This role is for someone who wants to own the technical win

- As a Mid-Market Solutions Engineer at Hightouch,



you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation

- You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles

- We leverage a disciplined value-selling motion, and are looking for deep experience in sales cycles where you have had to earn the technical win, not assume it

- Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design

- Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s suite of products

- Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals

- Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor

- Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives





- Serve as a technical advisor to enterprise customers adopting cutting-edge AI workflows, data activation, and decisioning capabilities using agents. Partner directly with Product and Engineering to shape the go-to-market strategy for Hightouch’s emerging AI and agentic products

- Leverage modern AI tooling to improve speed, creativity, and customer impact across the Solutions Engineering workflow

- What Success Looks Like:
- Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year

Benefits

- Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays

- Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge

- Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance

- Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents

- Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)

- Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees

- Commuter: Commuter perks of $50 are offered to both employees who come into the offices and to remote workers working outside of their home

📌 Solutions Engineer (Canada)
🏢 Hightouch
📍 Canada