What we do and are proud of

At Brentwood Bay Resort, we believe unforgettable guest experiences begin with an exceptional team. Our oceanfront setting, award-winning dining, and relaxing spa set the stage, but it’s our people who make the real difference. We’re proud to have been recognized multiple times as Outstanding Workplace of the Year. Our team values creativity, excellence, genuine hospitality, and having fun along the way. Here, you’ll have opportunities to refine your skills, grow your career, and contribute to a supportive workplace that takes pride in creating memorable experiences.

Why this role matters

As a Spa Attendant, you’ll play an key role in creating a welcoming, relaxing, and memorable experience for every guest. You’ll ensure that our poolside, lounge, pedicure suite, changing rooms, and treatment rooms are clean, organized, thoughtfully prepared, and maintained to our five-star standards. This is a full-time position with a steady schedule of four 10-hour shifts per week. An averaging agreement is in place to support this schedule and promote flexibility and balance.

What you'll do

- Welcome guests warmly and maintain a professional, gracious presence throughout the spa.
- Prepare and maintain the lounge, poolside, relaxation areas, changing rooms, pedicure suite, and treatment rooms to five-star standards.
- Restock water stations, amenities, toiletries, sandals, towels, linens, and other guest supplies.
- Thoughtfully prepare members’ lockers with welcome notes, chocolates, towels, and sandals.
- Support estheticians and therapists by preparing treatment rooms, adjusting the ambiance, and replenishing products and linens.
- Maintain the cleanliness and organization of the dispensary,



staff room, and spa inventory areas.
- Provide productive and courteous poolside drink service as operationally required.
- Neatly fold and organize robes, linens, and spa supplies to maintain a polished presentation.
- Assist guests with locker access and anticipate their needs throughout their visit.
- Support special projects, events, and daily spa operations as needed.

What you'll bring

- A naturally warm, welcoming, and professional demeanour.
- Excellent attention to detail and pride in creating beautiful, well-maintained guest spaces.
- The ability to work independently while contributing positively to a collaborative team.
- A proactive approach to problem-solving and guest service.
- Flexibility, open-mindedness, and a positive attitude.
- Previous experience in hospitality, housekeeping, spa, or wellness environments is an asset.
- The physical ability to complete cleaning, lifting, bending, standing, and room-preparation tasks throughout a 10-hour shift.

What’s in it for you

- A competitive wage of $20–$22 per hour, plus tips.
- Extended health and dental benefits after three months.
- A full-time, four-day workweek.
- The opportunity to join an award-winning workplace recognized as Outstanding Workplace of the Year.
- Career development and leadership growth opportunities within a supportive team.
- A staff menu discounted by 50% while you’re working.
- Complimentary hotel stays and discounts for friends and family.
- 50% off spa treatments and savings on spa retail products.

At Brentwood Bay Resort, we believe diverse experiences can lead to success. Even if you don’t meet every requirement, we encourage you to apply if you feel this role is the right fit.

📌 Spa Attendant – Sauna & Cold Plunge (Victoria)
🏢 Brentwood Bay Resort
📍 Victoria