Elevate customer success at Snyk in Ottawa as a Spanish Speaking Technical Success Manager. Utilize your technical expertise to drive customer adoption and ensure business outcomes. In this role, you will oversee technical success for a diverse portfolio of customers, engaging them with scheduled sessions aimed at maximizing their value from Snyk.

Your experience in managing customer relationships in a technical context will shine as you lead workshops, analyze usage data, and create educational resources. Key Responsibilities:

- Own technical success across a large portfolio of clients
- Lead workshops to foster a self-sufficient user community
- Analyze customer data to identify trends and risks
- Develop programs for recent customers to achieve quick security wins
- Synthesize client feedback into product roadmap improvements

Requirements:

- 5+ years in customer-facing technical roles
- Proven ability in designing one-to-many engagement programs
- Knowledge of developer tools like GitHub and Jenkins
- Understanding of Application Security concepts
- Excellent written and verbal communication skills

Leverage your technical and coaching skills to enhance client outcomes and drive success at Snyk.

📌 Spanish Speaking Technical Success Manager (Ottawa)
🏢 Work in Ottawa
📍 Ottawa