Your Opportunity
BDO Digital is currently looking for a Microsoft Dynamics 365 F&O; Senior Functional Consultant to join our growing Solution Operations (Managed Services) Practice on either a full time permanent or contract basis, with a flexible hybrid work arrangement. This is a new role that can be located anywhere in Canada.

Act as a trusted advisor to external customers and BDO project teams in support of client D365 F&O; Managed Services engagements, with an approximately 75% support and 25% project‑based focus

Analyze customer business needs and objectives and provide in‑depth application expertise in targeted business areas

Streamline customer business processes to achieve greater ROI within the context of the Dynamics 365 for Finance and Operations, Enterprise Edition suite

Provide training to client staff to perform day‑to‑day activities in support of ERP implementations

Troubleshoot issues and reproduce the issues in a separate development environment

Utilize effective communication and listening skills with customers and colleagues to troubleshoot technology issues and provide guidance/support

Apply Microsoft Dynamics Sure Step Methodology to assist customers in deploying the solutions in a timely and effective manner

How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration

You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work

You identify, recommend, and focus on effective service delivery to your clients

You share in an inclusive and engaging work environment that develops, retains, and attracts talent





You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

You grow your expertise through learning and professional development

Your Experience And Education

Minimum 3‑5+ years of Dynamics 365 F&O; managed services consulting and support experience, with strong expertise in the Supply Chain Management functional area

Knowledge of one or more other functional areas of D365 F&O; or another ERP product, such as Finance, Sales, or Talent/Human Resources, is preferred

Previous experience working with a consulting firm is an asset but not required

Dynamics 365 F&O; /AX certifications in the relevant business disciplines will be considered

Self‑motivated, articulate, and able to inspire audiences

Process analysis, redesign, and documentation experience

Experience in working on functional design, configuration, and process alignment with a detailed understanding of Finance concepts and general module functionality

Knowledge of ITIL principles or working in an Operational environment

Excellent communication and interpretive skills. Communicating with clients and interpreting their needs will be a daily activity

Highly organized and able to work well under pressure from clients and team members

Flexible and adaptable to change. We implement change for diverse clients on a daily basis

Self‑motivated. Learning new skills without prompting is expected

Perform as a committed team player. Success on each project depends on the combined efforts of the implementation team

Benefits

Competitive total cash compensation that recognizes and rewards your contribution

Flexible benefits from day one and a market‑leading personal time off policy

Reimbursement for wellness initiatives that fit your lifestyle

If you require accommodation to complete the application process, please contact us.

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📌 Microsoft Dynamics 365 F&O Senior Functional Consultant - Managed Services (Full Time Permanent[...] (Manitoba)
🏢 BDO Canada
📍 Manitoba