21 Aug
|
American President Lines
|
Mississauga
21 Aug
American President Lines
Mississauga
CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; At CEVA Logistics, weRise inMotion.
Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. Provides strategic leadership and direction for the station to deliver high-quality service, exceptional customer satisfaction, and operational excellence while achieving growth and profitability objectives. Responsible for the implementation, oversight, and compliance of company policies and procedure requirements.
Lead, direct and manage all stationfunctions to ensure that all departments andstation staff execute service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Responsible for business development, sales and marketing and new account development to ensure that maximum transportation revenue is generated for the station.
Providemanagers with daily guidance, leadership and overall support on any issues relating to operations, communication, human resources, revenue enhancement, standardizing procedures, and systems applications and executing processes to meet customer needs. Develop and execute policies, plans and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines, ISO standards and other regulatory requirements. Review analysis of activities, costs, operations and forecast data to determineprogress toward stated business development goals and objectives.
Review and evaluatestation P & L performance and establish short-term goals to address any budgetary shortfalls. Collaborate with senior management to develop continuous improvement methodology in key areas of service, profit and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service. Consult with and apprise senior management of important issues, operational concerns, personnel matters, capital expenditures, leases and all commitments obligating the company.
Ensure that the station facility providesa clean, professional and safe working workplace for all employees. Oversee and manage the career development and productivity of allstaff members to ensure proper goals, training, professional development and project requirements are met. Personally coach, train and mentor direct reports and provide career development opportunities through training, and quality management activities.
Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with personnel policies of the company. Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking and participation in professional organizations. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Experience driving revenue growth, retaining customers and managing profitability of multiple sites. In depth, experienced based knowledge of managing revenue, budgets, EBITDA, operations problem solving, customer service and managing people. Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses.)
Proficiency in Microsoft Office, internet, as well as web based specific software applications supporting the supply chain or transportation industry as well as financial applications.
Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, employees and vendors. Experienced in project management methodologies with focus on managing solution driven strategy plans to achieve goals. Ability to plan, organize and manage multiple projects and set priorities.
Exceptional written and communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments. Ability to effectively present information and respond to questions from groups of customers and employees. Demonstrated success in leading, supervising, managing and developing high performance teams.
Demonstrated leadership skills in influencing departments and implementing and managing change. Makes customers and their needs a primary focus of one's actions; comparing data from different sources to draw conclusions. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Maintain reliable performance under pressure or opposition; Read, analyze and interpret highly complex regulations and procedures, and respond to common inquiries or complaints. Must be able to read, write and speak English fluently. Minimum 3 years of supervisory or management experience.
Expertise in operations and business management. Experienced in providing leadership for multiple sites that are geographically dispersed, effectively delegating responsibility and authority to direct reports. Bachelor’s Degree in Transportation, logistics, Supply Chain Management or a related discipline preferred or equivalent combination of education and work experience.
Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
📌 Station Manager II - Mississauga, Canada
🏢 American President Lines
📍 Mississauga