Lead the transformation of customer support services at Huron Tractor as Director of Product Support. Drive innovation and operational excellence in Parts and Service across Southern Ontario. As a strategic leader, you'll define and implement the long-term goals for Huron Tractor’s Product Support department.

Your role encompasses improving customer retention, enhancing collaboration among various departments, and utilizing up-to-date technologies to elevate customer experiences. With a focus on developing future leaders, you will play a crucial role in fostering growth and operational success in this leading John Deere dealership. Key Responsibilities:

- Execute a holistic strategy for Parts and Service offerings
- Enhance operational performance and customer satisfaction




- Lead cross-departmental initiatives for better integration
- Develop a high-performing leadership team across locations
- Utilize analytics for informed decision-making

Requirements:

- At least 10 years in aftermarket dealership operations
- Proven leadership in managing service organizations
- Strong financial management background
- Excellent communication and relationship skills
- Familiarity with connected support technologies

Join Huron Tractor to redefine customer support and drive significant operational success.

📌 Strategic Product Support Leader at Huron Tractor (Exeter)
🏢 Huron Tractor
📍 Exeter