Enhance patient care as a Patient Liaison Coordinator, your role will focus on advocacy, community engagement, and support services for patients and their families.
This position serves as a vital connection between patients, carers, and healthcare providers. You will ensure that the voices of vulnerable patients are heard, while also coordinating patient feedback initiatives and overseeing community outreach projects. Leveraging your passion for patient support, you’ll also work closely with local organizations to improve service accessibility.
Key Responsibilities:
• Act as the primary contact for patient concerns • Coordinate and analyze patient feedback through surveys • Promote NHS App and online patient services • Organize patient engagement events and campaigns • Investigate and resolve patient complaints professionally
Requirements: • Experience in patient advocacy or support roles • Robust communication and conflict resolution skills • Familiarity with community resources and healthcare practices • Proficiency in documentation and patient record management • Ability to maintain confidentiality and data protection
Support healthcare quality while amplifying patient voices as a Patient Liaison Coordinator. #J-18808-Ljbffr