Take on a strategic role as Senior Relationship Manager in National Bank Trust’s Fund Services. You will enhance client experiences for investment fund managers throughout Ontario and Western Canada. In this pivotal position, you will leverage your skills in service governance and client relationship management to lead and manage an assigned portfolio.

Responsibilities include overseeing service delivery, driving continuous improvement, and ensuring operational alignment with client expectations. Be part of a cooperative team dedicated to delivering high-quality service in an agile environment. Key Responsibilities:

- Serve as primary contact for key clients
- Oversee onboarding and complex initiative management




- Establish and drive effective service governance
- Manage service performance through KPIs
- Mentor team members and enhance capabilities

Requirements:

- Bachelor’s degree and eight years in the field
- Extensive experience with institutional clients
- In-depth knowledge of fund operations and compliance
- Leadership skills and initiative in team development
- Proven experience with SLAs and governance practices

Harness your leadership and negotiation skills to propel client relationships at National Bank Trust.

📌 Strategic Senior Relationship Manager Role (Montreal)
🏢 National Bank of Canada
📍 Montreal