Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides aunique, centralized solution for accounting and back-office operations for restaurants. R365’s Talent Solutions team brings the full talent lifecycle together—connecting Talent Acquisition, Performance Management, Capabilities, and Learning & Development to attract exceptional people, build capability, accelerate performance, and help our people and business thrive.

You’ll bring start-to-finish program execution excellence to assigned talent programs and workstreams across Talent Acquisition, Performance Management, Capabilities, and Learning & Development. This role is ideal for individuals skilled at program coordination, delivery, stakeholder management, and driving meaningful outcomes, while also experimenting with ways to use AI and modern tools to improve outcomes, gain efficiencies, and improve programs in meaningful ways.

The Program

Manager, Talent Programs, serves as a trusted point of contact for program participation and internal and external stakeholders. Some immediate programs might include annual performance management, career leveling, and new manager development. Travel is required 1 to 2 times per year with advance notice for team meetings at one of our offices: This is a hybrid role requiring in-office presence on Tuesdays and Wednesdays for cross-functional collaboration.

Manage learning and development and performance management programs from inception through close-out, including defined workstreams within larger initiatives,



using established templates, tools, and processes. Serve as the primary point of contact for assigned programs, ensuring a consistent experience for leaders, participants, and People team partners across cohorts and offerings. Prepare status materials ahead of reviews using established templates and processes, ensuring stakeholders have current progress, risks, and open decisions in advance.

Track follow-through between meetings, flagging risks and communicating program impacts, risks, and updates to the Senior Manager before they elevate. Build and maintain strong working relationships with People Business Partners, People Operations & Technology, Workforce Strategy, Total Rewards, subject matter experts, and vendors. Navigate competing stakeholder priorities and elevate unresolved tensions or decisions to the Senior Manager with clear context and a recommended path forward.

Maintain accurate and timely program reports, dashboards, and metrics including participation, completion, retention, and ROI against KPIs established by the Senior Manager. Ensure program data is consistently defined and properly maintained before reporting, flagging gaps or inconsistencies to the Senior Manager.



Support the analysis of engagement, adoption, and effectiveness data to surface trends and insights.

Identify and surface improvement opportunities to the Senior Manager based on feedback, data, and program observations. Bachelor’s degree in human resources, organizational development, business administration, or a related field. ~2 to 6 years coordinating programs, projects, or operations in a fast-moving business function.

Experience in Human resources is helpful. ~ Comfortable working remotely and managing work independently across a distributed and hybrid team in a fast-paced, deadline-driven environment where priorities shift, and strong follow-through is essential. ~ This includes building repeatable workflows, selecting the right tool for each task, and showing measurable gains in efficiency and quality. ~ Robust organizational, relationship-building, project management, and collaboration skills with the ability to manage multiple programs at once. ~ Experience drafting program communications, training materials, or enablement content for review and refinement. Surface risks and elevate decisions to the Senior Manager with options and a recommendation, early enough to act on. Build stronger systems thinking, judgment, and risk awareness over time.

These measures reflect ongoing, steady-state performance after ramp. Comprehensive medical benefits, 100% paid for employee ~Equity Option Grant ~ Unlimited PTO + Company holidays ~ BI-Remote $

📌 Talent Management Program Manager (Quinte West)
🏢 Restaurant365
📍 Quinte West