Become the Team Lead for Fitzrovia's Concierge team, driving luxury service and community engagement. Lead a team in delivering memorable resident experiences.

The Team

Lead, Concierge at Fitzrovia is integral to delivering high-end service to residents and guests. Your leadership will ensure daily operations run smoothly while maintaining luxury standards. This role is perfect for an adaptable, service-oriented leader with a passion for community building. Key Responsibilities:

- Lead daily operations and ensure luxury service
- Act as a primary point of contact for residents
- Coach and supervise Concierge team members
- Oversee scheduling and front-of-house management
- Track and report on service effectiveness and feedback Requirements:
- 2-4 years in luxury service or concierge environments
- Demonstrated leadership and team development skills
- Exceptional problem-solving and organizational abilities
- Proficient in Microsoft Office and service technology
- High school diploma; post-secondary education preferred Lead with excellence in luxury hospitality and make an impact at Fitzrovia.

📌 Team Lead, Concierge at Fitzrovia Properties (Toronto)
🏢 Fitzrovia
📍 Toronto