Pulford Community Living Services is a not-for-profit organization that provides community-based residential support to person with intellectual disabilities. At Pulford, we foster an environment that encourages personal growth and independence, empowering each individual to live a full life. Guided by our core values of Dignity, Safety, Respect, and Integrity, we are committed to creating an equal and inclusive world where everyone has the prospect to thrive. Join us in our mission to bring communities together, promoting and empowering individuals to lead fulfilling lives.
Position Summary: The Program Coordinator supports individuals we serve in residential/day service settings. They must be a passionate leader who can successfully assist in directing supervisors and support staff to provide high quality services to individuals we support. In addition to ensuring the overall health and safety of the people we support, the Program Coordinator also ensures the effective and efficient use of available resources and will follow through with all job duties consistent with the agency mission, vision, and values.
Responsibilities Operations & Administration Oversee scheduling, staffing coverage, and on-call coordination
Ensure compliance with licensing, safety, and regulatory requirements
Develop and adjust service strategies based on individual progress
Monitor program effectiveness through consistent communication with stakeholders
Report concerns, risks, and required changes to senior leadership
Direct supervisors and support staff in delivering structured, person-centered services
Translate individual plans into daily service execution and measurable outcomes
Identify service gaps and implement corrective actions




Conduct performance reviews and address performance or conduct issues
Provide ongoing training and real-time support to frontline teams
Assist in the recruitment, hiring, training, supervision, coordination and performance of Direct Support staff and Managers
Monitor program-related expenses and individual financial support
Approve time sheets, payroll inputs, and related administrative processes
Supervise completion of social allowance annual reviews and income tax
Stakeholder Coordination Liaise with families, community partners, management, and external agencies
Maintain consistent communication across internal teams and departments
Requirements Experience Minimum of 3 years' experience in a leadership role managing staff is required
Experience handling staff performance, conflict, and service delivery issues
Background in community services, healthcare, or residential support is an asset
Education Bachelor’s degree in a related field is preferred
Equivalent combination of education and experience will be considered
Qualifications and Skills Clear decision-making in fast-moving environments
Strong communication (written and verbal)
Ability to manage competing priorities without losing structure
Practical problem-solving and sound judgment
Additional Requirements Valid Class 5F Manitoba driver’s license
Access to a reliable vehicle
Availability for evenings, weekends, and on-call rotation
Comprehensive on the job training
Flexibility
Referral Program
Health and Dental benefits
Pension Plan
Status: Full-time, Permanent
Work Hours: 80 Hours Bi-Weekly – days, evenings and weekends
We thank all applicants for showing interest in joining Pulford; however, only those selected for an interview will be contacted.

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📌 Program Coordinator (Manitoba)
🏢 Pulford Community Living Services
📍 Manitoba