Scope And Essential Responsiblities
Achieve volume, revenue, and profitability goals
Appropriately staff and manage center talent and hold entire team accountable
Implement and execute of all company strategies, programs, and communications
Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)
Advance the Center’s operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures
Generate local marketing, lead generation, and staff pipeline
Perform other reasonable duties as assigned

Key Measures Of Success
Increase Center’s Client Retention and Growth
Meet or Exceed Total Center Revenue
Meet or Exceed Center’s Profitability Goals
Meet or Exceed Improve Net Promoter Score (“NPS”)
Maintain Highly Engaged Workforce

Qualifications
At least five (5) years of relevant management experience
Relevant sales and long-term client relationship experience
Experience with profit and loss statements (“P&L;”)

Key Competencies
Hyper-focused on exceptional client experience
Communicate effectively with all persons in the Company
Build qualified relationships




Utilize superior organizational and time management skills

Great Perks & Benefits Attractive work schedule: Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays. Receive The Best Perks In The Industry, Including
Typical average annual earning potential is $70k with top performers earning over $80k+
Paid Training on our solutions, products and techniques
RRSP (match after a year with company 50% up to 6%)
Paid vacation days, paid holidays, and personal days your 1st year! (Vacation days increase over time)
Paid time off (PTO)
Tuition reimbursement
A wealth of opportunities for growth and advancement

HairClub is an equal opportunity employer, dedicated to creating an inclusive work setting for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace

📌 Center Manager Ottawa (Canada)
🏢 HairClub
📍 Canada