Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.

Teads is looking for a Technical Solutions Engineer to join our team in Canada. This is a second-tier role: you'll take on the platform-level technical issues escalated from first-tier support, investigate them end to end, and work alongside the people building recommendation technology for the open web.

You will be the go-to technical support person, owning a broad set of issues from campaign troubleshooting to integrations and escalations. You will partner cross-functionally with key stakeholders across R&D;, AdOps, Account Management, and Product to drive client success. Own second-tier technical cases end to end, keeping them prioritized and within SLA.

Partner with account managers to support accounts for large, well-known brands.

Run calls with clients to troubleshoot and resolve technical issues.

Handle reports coming in through Slack, Salesforce, email, and other channels promptly.

Verify that campaigns, pixels, and creatives are set up correctly.

Pull data from our databases, analyze it, and turn it into clear insights and solutions for marketers.

Experience in a technical support or technical solutions role, ideally in ad tech, with a track record of resolving customer-facing technical issues.





Transparent communicator who works well with both technical and non-technical stakeholders, and can de-escalate frustrated clients.

Working knowledge of SQL for analytical queries (joins, aggregations, CTEs).

Fluent in English; other languages could be a plus.

Familiarity with Salesforce and Jira.

Hands-on use of AI tools such as Claude (Claude Code or Cowork), Gemini, and similar to speed up troubleshooting, analysis, and automation.

At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.

We've merged two open internet category leaders—Outbrain and Teads to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.

As part of our team, you’ll thrive in a collaborative and forward-thinking workplace that fosters innovation, creative problem-solving, and continuous learning.

Our company culture is welcoming, agile, diverse, global, and built on top performance.

Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.

We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people. #

📌 Technical Solutions Engineer (Toronto)
🏢 Teads
📍 Toronto