Join Jolera as a Technical Support Professional and contribute to exceptional client satisfaction in Toronto. You will leverage your diverse technical skills to troubleshoot a range of devices. As a key support figure, this on-site role requires strong communication abilities and technical knowledge to resolve user issues across various platforms, including Windows and Mac.

Ideal candidates have a degree or diploma and proven analytical skills to ensure high-quality service delivery. Key Responsibilities:

- Manage and track service tickets effectively
- Conduct in office diagnostics and problem resolution
- Document support activities comprehensively
- Provide technical assistance to end users
- Maintain inventory of devices and network printers Requirements:
- 1-3 years in a technical support environment
- Strong understanding of desktop operating systems
- Proven problem-solving and teamwork abilities
- Familiarity with Office 365 and Adobe applications
- Ability to communicate technical concepts clearly Shine in a collaborative setting and enhance client experiences through your expertise at Jolera.

📌 Technical Support Professional at Jolera (Toronto)
🏢 Jolera
📍 Toronto