Be part of MEDFAR Clinical Solutions' mission by becoming a Technical Support Specialist for MYLE Software. Engage clients through effective problem-solving and technical support remotely from Quebec. Working in a hybrid model, you'll assist healthcare providers by addressing billing queries and software-related issues via phone and email.

Your role is critical in enhancing client satisfaction with our cloud-based Electronic Medical Record, backed by a comprehensive training plan first developed for new employees. Key Responsibilities:

- Efficiently handle client requests and support tickets
- Offer technical assistance with MYLE software
- Troubleshoot and propose tailored solutions for issues
- Work collaboratively with team members to address inquiries
- Escalate complex issues to technical experts when necessary Requirements:
- Previous customer service experience is a plus
- Strong problem-solving abilities
- Fluent in both French and English
- A passion for technology and eagerness to learn
- Availability for wide-ranging shifts, including nights Leverage your skills to support healthcare innovation at MEDFAR and make a difference.

📌 Technical Support Specialist for MYLE Software (Montreal)
🏢 Medfar
📍 Montreal