Join OpenText as a Technical Support Specialist, enhancing client satisfaction through high-quality support on products. Engage with global leaders and ensure exceptional service in a hybrid model. You will take ownership of client interactions, addressing concerns with a solution-focused approach.

This role emphasizes your critical thinking abilities and technical knowledge in a collaborative environment. Help establish meaningful relationships and contribute to unique projects aimed at digital transformation. Key Responsibilities:

- Deliver end-to-end support for client queries
- Isolate and analyze complex technical challenges
- Maintain accurate documentation of client interactions
- Act as a liaison across teams for troubleshooting
- Guide peers on advanced technical issues Requirements:
- Minimum 4 years of experience in a support role
- Degree/diploma in a related field or equivalent
- Proficient in Windows; Unix/Linux experience is a plus
- Understanding of databases and web server technologies
- Positive attitude with solid attention to detail Bring your problem-solving skills and passion for technology to OpenText's team of innovators.

📌 Technical Support Specialist OpenText (London)
🏢 opentext
📍 London