- Provide hands-on support to customers by phone, email, and during on-site visits

- Independently resolve common and moderately complex issues

- Coordinate efforts with internal teams to deliver quick and effective solutions

- Ensure customer satisfaction and support continuous improvement

Requirements

- College diploma in Computer Science, Electronics, Optics, Physics, or Telecommunications

- Minimum of 4 years' experience in customer technical service or internal support

- Proficiency in English

Core Competencies

Demonstrates expertise in customer technical service with a focus on problem resolution and customer satisfaction. Proficient in coordinating with internal teams to enhance service delivery and support continuous improvement initiatives.





Highest-signal resume keywords

- Customer Technical Service

- Problem Resolution

- Internal Support Coordination

- Customer Satisfaction

- Continuous Improvement

ATS Optimization Keywords

Hard Skills

- Technical Support

- Issue Resolution

- Customer Service

- Problem Solving

- Technical Troubleshooting

Soft Skills

- Communication

- Interpersonal Skills

- Collaboration

- Adaptability

Industry Keywords

- Computer Science

- Electronics

- Optics

- Physics

- Telecommunications

📌 Technical Support Specialist – T&D (Montreal)
🏢 Jobtailor
📍 Montreal