Roofr is seeking a Head of Customer Experience to define and execute the post-sale CX strategy, leading a growing CX team. The role focuses on using AI, automation, and a digital-first approach to accelerate time-to-value, improve retention, and deliver world-class experiences at scale.
The leader will balance strategy and execution, partner across Product, Engineering, Sales, Marketing, and Revenue Operations, and drive end-to-end customer journeys from onboarding to expansion.
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📌 Head of Customer Experience & AI Transformation (British Columbia)
🏢 Roofr
📍 British Columbia
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