Drive growth initiatives as the Senior Manager of Customer Segments and Digital Strategy at BMO. Be at the helm of enhancing customer experiences and boosting product engagement.

Reporting to the Director of Segments & Growth, this role is vital for accelerating acquisition and retention in priority segments. You will lead a high-performing team and work closely with various divisions to implement customer-centric innovations effectively. Your strategic insights will influence the direction of product enhancements.

Key Responsibilities:
Lead end-to-end strategies for product and digital innovation
Enhance customer value propositions and banking products
Collaborate with key teams on customer-centric innovations
Oversee improvements to onboarding and experience journeys
Create compelling business cases for executive discussions

Requirements:
7–10 years of experience in banking or digital strategies
Proven track record of driving product development
Robust collaboration skills across multiple functions
Excellent analytical and problem-solving capabilities
Master’s degree or MBA is a plus

Utilize your expertise in strategy and customer engagement to make a significant impact at BMO.

📌 Bmo Senior Manager, Digital Strategy Growth Toronto
🏢 BMO
📍 Toronto