Elevate the calling experience as a Senior Engineering Manager at Dialpad. Lead a high-performing team in crafting real-time audio solutions while enhancing AI capabilities.

Dialpad is searching for an experienced Senior Engineering Manager to assume a pivotal role in shaping the calling experience. Reporting to the VP of Engineering, this position combines leadership with hands-on development across frontend, backend, and hardware. You will guide senior engineers globally in deploying cutting-edge technology to ensure seamless communication and efficient resolution of customer inquiries.

Key Responsibilities:
• Lead and mentor a team of engineers through regular interactions
• Define a multi-year roadmap in collaboration with product partners




• Own end-to-end project requirements gathering and delivery
• Maintain a top-notch calling frontend experience for agents
• Oversee backend architecture, enhancing critical call reliability

Requirements:
• 5+ years leading high-performing engineering teams
• 10+ years in engineering or leadership roles
• Solid knowledge of real-time communications (WebRTC, SIP)
• Familiarity with cloud-native architectures and scaling systems
• Bachelor's or Master's in Computer Science or equivalent

Drive innovation in AI and communication technology as a leader at Dialpad.
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📌 Senior Engineering Manager at Dialpad (British Columbia)
🏢 Dialpad
📍 British Columbia