Sun Life is seeking a Case Management Consultant to coach an assigned disability claims team, improve case managers' skills, optimize claims duration and drive profitability for our group disability clients.
You will lead the team in Outcome Focused Case Management, guide use of tools, and ensure a client-centric approach while supporting office targets, workload management and complex cases. The role emphasizes coaching, training and contributing to service excellence and retention.
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📌 Disability Claims Coaching Specialist (British Columbia)
🏢 SunLife
📍 British Columbia
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