Elevate the customer journey as the Senior Vice President of Customer Experience located at 4346 Highway 90, Springwater, Ontario. Drive operations, marketing, and community engagement in a family-owned business.

This leadership role demands a visionary leader capable of enhancing customer relationships while managing retail operations and wholesale strategies. The ideal candidate brings 7-10 years in retail or related sectors, with a robust focus on marketing and brand development.

Key Responsibilities:
• Lead daily retail operations for nursery and garden centers
• Develop strategies to boost sales and customer satisfaction
• Manage wholesale growth and build contractor relationships




• Implement effective marketing strategies and brand messaging
• Organize community events promoting customer engagement

Requirements:
• Bachelor's in Business, Marketing, or related field
• 7-10 years in leadership roles, including retail and marketing
• Experience in horticulture or garden operations preferred
• Track record in sales growth and brand management
• Proven ability to foster team culture and innovation

Drive customer experience excellence while mentoring your team and growing the business strategically.
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📌 Senior Vice President of Customer Experience (Ontario)
🏢 Force Inspection Services
📍 Ontario