To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem‑solving approach.

This position is not eligible for employer sponsorship.

This is an onsite position located at our office at 526 Grays Rd, Hamilton, Ontario L8E2Z4 Canada.

U-Haul Claims Canada is seeking a claims examiner who will be responsible to investigate, evaluate and settle complex both bodily injury claims across Canada. The files are of varying complexity, and the successful candidate will have a dynamic personality and the ability to excel in a high-performance setting. The successful candidate will investigate, evaluate, negotiate and settle Bodily Injury (BI) claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients, legal counsel and more.

Essential Duties

Full handle of both direct deal and litigated files

Investigate, evaluate, negotiate Bodily Injury losses of moderate to high complexity

Post‑secondary education completed in a related field

Investigation, collection, and analysis of claims information

Accurate recording, reporting and presentation of files

Manage challenging coverage claims with tact and professionalism

Arrange and manage vendors for your investigation (IA's, surveillance, legal defense, defense medicals)

Maintain accurate reserves and expense control





Manage claims in litigation, participate in mediations, pre‑trials and trials

Minimum 3 years of experience handling bodily injury claims

CIP or working towards designation is required

Strong organizational; decision making and problem‑solving skillset

Excellent communication skills, both written and verbal

Expertise in file preparation, and demonstrate ability to negotiate a file to resolution

Knowledge of claims settlement, policy wording, and fraud investigations with ability to identify and analyze coverage issues

Strong general computer knowledge required

Knowledge of handling claims across Canada, is an asset

After hours and on call responsibilities in rotation

Other Duties

Attend meetings and seminars to keep abreast of changes in the insurance field as needed

Participate in team or other meetings as requested or required. This may include travel to meetings away from the normal work location

Handle overflow claim assignments from other teams as requested

Work on special projects as assigned.

Education/Training Requirements

2–4 years of Bodily Injury adjusting experience

Post‑secondary education in Insurance, Business, or a related field; CIP designation, or in progress

U‑Haul Offers

Extended Health Care

Prescription drug coverage

Paramedical services

Health Spending Account (HSA)

Dental & Vision

Life Insurance

Dependent Life Insurance

Optional Life Insurance

Optional employee & spouse life insurance available

Employee‑paid premiums (portable upon leaving U‑Haul)

Subject to Evidence of Insurability

Career stability

Opportunities for advancement

Valuable on‑the‑job training

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📌 Bodily Injury Claims Adjuster (Winnipeg)
🏢 U-Haul
📍 Winnipeg