Customer Service and Leasing Coordinator
Every day, our passionate team makes a difference for residents. A human-to-human approach is at the heart of our company philosophy. Furthermore, COGIR Real Estate's success is based on excellent teamwork between the various departments and on all the people who have joined the company over the past 25 years.

Location Name : Cogir (Laval)

Location City : Mascouche

Job Status : Permanent: Full Time

Job Schedule : Day time

Purpose of the position
At Cogir Real Estate, people are at the heart of our philosophy, both for our team and our clients. Our success is built on teamwork: it's with people like you that we go further!Do you want to join a team passionate about real estate and people? Look no further! Day and weekend shifts available.

Specifically, your daily life with us will look like :

Provide a high level of customer service

Rent out vacant apartments in the building

Greet visitors

Assist your immediate superior and other team members with their daily tasks and administrative duties

Ensure customer satisfaction objectives are met

Follow up with clients

Complete all required rental documentation, including credit inquiry forms

Make appointments

Follow up on dossiers, monitor schedules, issue reminders and obtain requested information in a timely manner in keeping with established time limits

Manage customer inquiries

Maintain the residence directory





Maintain the different registers

Update different administrative forms and documents

Prepare rental activity reports and process renewal requests on demand

Produce required reports

The ideal person has :

Good analytical skills, good judgment

Ability to work under pressure

Ease to develop interpersonal relationships and to communicate

Demonstrates integrity, empathy and autonomy

Significant skills in communications and interpersonal skills

Ability to work in a team and possess a positive attitude

Know how to manage time and priorities

Be action-oriented and results

Required qualifications :

Ease in the use of computer tools

Bilingualism both oral and written

Good sense of interpersonal communication

A good working knowledge of sales techniques

A working knowledge of the software system Hopem (an asset)

Experience in sales

High availability, evenings and weekends

What will you be offered:
Annual Performance Bonus

Salary to be discussed

Free parking

Sick days and time off for family obligations

Floating days off

Social leave

Vacation

Challenging opportunities, up to your ambitions!

Ongoing training

Schedule adapted to your needs and operations (versatile)

Recognition program

COGIR Real Estate promotes access to equality in employment.

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📌 Customer Service and Leasing Coordinator (Quebec City)
🏢 Cogir Real Estate
📍 Quebec City