Drive customer satisfaction at the Kenan Advantage Group as a Customer Service Representative on night shifts. Support drivers, optimize load management, and ensure efficient operations in this dynamic role.
Join Westcan Bulk Transport as a Customer Service Representative, focusing on planning and supporting drivers' daily tasks. This night shift position runs from 6 PM to 6 AM, Wednesday to Saturday. You will match drivers with loads, ensure completion of delivery instructions, and communicate effectively with drivers toward optimal fleet efficiency.
Key Responsibilities:
• Match drivers, trucks, and trailers based on load requirements
• Ensure adequate driver hours of service and compliance
• Communicate any deviations with planned loads




• Take customer orders and enter them into the TMW system
• Provide timely ETA updates and support to drivers
Requirements:
• Prior dispatch experience preferred
• Solid organizational and communication skills
• Ability to manage multiple responsibilities independently
• Previous transportation industry experience beneficial
• Outstanding customer service skills and initiative
Support Westcan's commitment to excellence while enhancing your career in customer service.
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📌 Customer Service Representative - Night Shift (Edmonton)
🏢 Socket.dev
📍 Edmonton