Tapscott Corporate Office, Scarborough, ON, CA

5 days ago Requisition ID: 1136

Company Name: Merrithew International

Job Title: Account Manager, Retail

Reports to: Senior Sales Director, Retail

Category: Full Time - Permanent, Hybrid

Position Location: 1271 Tapscott Road,Scarborough, Ontario.

Opportunity: This is an existing position

Compensation: $60,000.00 - $65,000.00 plus commission

About Merrithew

Merrithew® is the global leader in mindful movement, the company behind the STOTT PILATES® Movement System™ and a growing portfolio of leading movement education and equipment brands, including Align-Pilates and theGYROTONIC®organization. Since 1988, Merrithew has trained more than 100,000 instructors in over 135 countries and developed premium equipment and science-based education trusted by leading studios, rehabilitation centers and fitness professionals.

Merrithew supports instructors, studio owners and wellness leaders with a complete ecosystem to thrive, including training, equipment, digital resources, business tools and a global network of peers. Its vision is to transform lives through intentional, inclusive movement, shaping the next era of mindful movement through innovation, purpose and a commitment to professional excellence.

Our Core Values

These are the values that guide our daily actions, decisions, and how we work with one another and our customers:

Community – Culture of belonging, encourage connections and engagement

Passion – Be present, enthusiastic, energetic, committed to purpose, inspiring

Boldness – Act with courage, change the norm, never settle for “just ok”

Customer-Centric – Our Vision is fulfilled through our Trainers, Partners and end-customers.

Accountability – Act like owners, own the results

Innovation – Delivering the best, highest-quality products, programs and services

Position Overview

Reporting to the Senior Sales Director, Retail, this individual managers some of the company's key Retail Accounts including the Costco portfolio of accounts, and Dick's sporting Goods while also looking for new growth opportunities. The role comes with CSR support that will handle order entry, inventory, maintenance, advance shipping notifications, customer service, mis-shipments,



returns and liaising with the Finance Team for any invoicing/accounting issues specific to the Account Manager's key accounts.

Major Responsibilities:

Meet and exceed annual sales targets.

Optimize placement and increase sales of Merrithew™ brands on specified Retail partner E-Commerce platforms

Engage with current buyers to gain a better understanding of their business, unique account-specific sales opportunities, how they communicate with their customers and to find any cross-channel sales opportunities

Work with Senior Sales Director on annual projections, by account, including growth strategy

Analyze sell thru of product assortment, pull monthly sales reports and oversee inventory management, where necessary

Visit key buyers where and when appropriate

Work to secure in-store product placement, where appropriate

Create and implement monthly and event-specific promotions for all in-store and E-Commerce partners

Notify partners of all current releases and discontinued items, with admin support

Responsible for the Sales, growth, order entry, processing returns and credit memos for select occasional direct Retail accounts as listed in the CSR Account Listing Master file

Participate in best-practices training programs offered by vendor partners including off site training or webinars

Work with Senior Sales Director to ensure a smooth introduction and set-up of new accounts to the functional teams – like Shipping, Operations or Finance - or to review major upcoming account-specific promotions

Update Senior Sales Director on any issues with account activity so they may be escalated to internal key stakeholders in IT, shipping, inventory management and finance where and when necessary

Keep up-to-date account/lead information in CRM

Follow up on leads assigned in CRM and those that are sent via retail @merrithew

Participate in tradeshows as requested and follow up with leads where required

Other tasks as required

Business Development:





Conduct research to determine new channel-specific opportunities and visit and/or contact where appropriate, to develop new business

Assist with deal memos, contract negotiations, pricing, EDI set up, shipping and internal logistical issues that allow us to launch new accounts

Assist with market research and competitive data analysis

Skills and Qualifications:

Post-secondary education and 2 years of sales, including E-Commerce/ online sales and customer service experience with key Retail accounts.

Sales experience in the fitness industry is an asset.

Proven ability to meet and exceed sales targets

Knowledge of CRM, SAGE

Detail-oriented with excellent accuracy

Superior organizational skills, with the ability to prioritize and handle multiple tasks and deadlines

Ability to work well under pressure, demonstrating a sense of urgency

Ability to thrive in a fast-paced, entrepreneurial environment

Effective communication skills, verbal and written

Intermediate MS Excel, Word, PowerPoint and presentation proficiency

Additional languages, spoken and written, are an asset.

Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review. All final hiring decisions are made by Merrithew’s recruitment team.

Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us "[email protected]"

Merrithew is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds.

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📌 Account Manager, Retail (Ontario)
🏢 merrithew
📍 Ontario