Salary Range: $59,565.00 To $68,724.00 Annually

POSITION SUMMARY:
The Administrative Coordinator will provide administrative support to programs and program supervisors/managers, central administration projects, and organization-wide operations. This position is responsible for supporting the development, implementation, and continuous improvement of administrative processes, systems, and tools. The Administrative Coordinator provides excellent, quality customer service to external and internal clients.

Based at Macaulay Centres for Children Head Office ( 2010 Eglinton Ave W. Toronto, ON M6E 2K3)

RESPONSIBILITIES:
Program and Special Project Support

Provide administrative support to the Programs department, as requested

Support the administration and coordination of various Committee

Support planning and implementation of special projects, especially those that involve multiple stakeholders or departments

Provide support staff on special projects as required.

Customer Service

Support and assist client families and staff with answering basic questions about My Macaulay and Parent App

Triage questions about programs or Macaulay platforms and elevate when appropriate

Administration

Provide administrative support to the Director, Finance and Administration

Support the finance and accounting team with invoice and billing enquiries and reconciliations with Macaulay's billing platforms

Prepare and generate internal, government and funding reports

Assist in the documentation of processes and procedures for new initiatives

Assist with researching industry trends and learning innovations to promote efficient operations

Provide coverage for reception as required

Perform other duties or tasks as may be assigned from time to time

General





Attend agency staff meetings and training, team meetings and special events

Maintain optimal attendance at work

Work evenings and weekends when required

Work in compliance with all applicable regulations and laws

Comply with all Macaulay policies, practices and quality standards

Work to further Macaulay's mission, vision, values, and strategic directions

Perform other duties as assigned

QUALIFICATIONS:

University degree, college diploma/certificate or an equivalent combination of education/experience in business and/or office administration

1-3 years related administrative experience supporting various levels of management

Excellent interpersonal, written and verbal communication and listening skills

Proven technical skills utilizing Microsoft 365 Suite of Applications (Teams, SharePoint, OneDrive, Excel, Word etc.), Foxit Phantom, Canva and e-mail

Ability to take direction with the ability/flexibility to adapt to multiple business requirements and changing priorities

Strong organizational capabilities and time management skills to manage multiple projects with the ability to multitask, prioritize effectively and meet deadlines

Demonstrates a high degree of initiative and problem solving with keen attention to details

Highly motivated to continually strive for excellent results including on-going improvements to work processes





Ability to apply sound judgment to a variety of situations demonstrating tact and diplomacy

Meticulous records maintenance skills

Demonstrated ability to build and maintain effective work partnerships with colleagues of diverse backgrounds, abilities and identities

Highly skilled to manage confidentiality and privacy diplomatically

Proficiency in the use of the English language, both oral and written is required

Able to work independently and within a team setting

Current standard first aid/ CPR-C certificate (if not, required to obtain certification within 60 days of hire)

SALARY:
Administrative Coordinator Salary Scale (starting at $32.73/hour ($59,565 - $68,724 per annum)) with Competitive Benefits Package (health & dental), and paid time off entitlements (starting at 20 vacation days & 3 float days).

THIS POSITION IS NOT WITHIN THE CUPE LOCAL 2563 BARGAINING UNIT.
INTERNAL APPLICATION PERIOD FOR CUPE LOCAL 2563 BARGAINING UNIT:
August 12, 2025 - August 18, 2026

Macaulay Centres for Children values the diversity of people and communities and is committed to excellence and inclusion. We welcome qualified individuals who contribute to the diversity of our staff group.

Macaulay Centres for Children offers accommodation for applicants with disabilities in its recruitment process. If you are contacted by the agency regarding a career opportunity, please advise if you require accommodation.

We thank all applicants for their interest in our organization, however only those selected for an interview will be contacted.

This document is available in alternate formats upon request.

Macaulay Centres for Children is committed to service and employment equity.

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📌 Administrative Coordinator (Ontario)
🏢 Macaulay Centres for Children
📍 Ontario