Drive HR success as an HR Operations Coordinator with Egis in Canada. Your role focuses on managing HR transactions, onboarding, and providing support to employees and managers efficiently.

As a vital part of the HR Shared Services team, the HR Operations Coordinator handles daily operational tasks, ensuring a smooth HR service delivery. You will triage inquiries through the Zendesk case management system and ensure new hires are set up correctly. Your impact lies in delivering a consistent and skilled HR experience across the Americas.

Key Responsibilities:
• Serve as the first point of contact for HR inquiries
• Manage the ticket queue and maintain case notes
• Coordinate onboarding activities and HR setups
• Process HR transactions accurately and promptly
• Identify process improvements and report gaps

Requirements:
• 2–4 years in HR coordination or support role
• Strong understanding of HR transaction processing
• Experience with ticketing systems like Zendesk
• Associate's degree in HR or related field
• HR certification preferred

Leverage your HR expertise to enhance operational efficiency and support employee experience at Egis.
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📌 HR Operations Coordinator in Canada (Quebec City)
🏢 Egis Group
📍 Quebec City