Empower client engagements as the AVP of Global CX & Marketing Strategy at Sun Life in Toronto. Lead integrated strategies that enhance customer experiences and drive measurable business outcomes. In this key role, you'll shape the global customer experience and marketing landscape for Sun Life.

With over 12 years of experience, you'll integrate strategy and planning across diverse teams, partnering with business units to enhance organizational maturity. Your expertise will be critical in communicating insights and leading initiatives that influence executive-level decisions. Key Responsibilities:
Lead global CX & Marketing planning cycles
Develop strategic narratives for executive forums
Act as Chief of Staff to the CXMO
Analyze market trends to forecast customer expectations
Inspire and lead a high-performing planning team Requirements:
12+ years in Strategy, Marketing, or Client Experience
Proven experience managing cross-functional teams
Advanced communication skills for C-suite engagement
Robust change leadership capability
University degree required, MBA preferred Elevate global CX & Marketing strategy and drive impactful initiatives with Sun Life's dedicated teams.

📌 Avp Global Customer Experience Strategy Toronto
🏢 Sun Life Financial
📍 Toronto