Administrator, Exams (Permanent, full-Time)
Job Description
Posted Friday, August 14, 2026 at 10:00 a.m. | Expires Saturday, August 29, 2026 at 9:59 a.m.

Join SkilledTradesBC and be part of a highly engaged organization that is named one of BC’s Top Employers and certified Great Place to Work!

ABOUT THE POSITION

The Exams Administrator is responsible for the day-to-day administration of examinations and assessments. This role manages incoming exam related queries and requests from training providers and provides external stakeholder support to our invigilation partners.

RESPONSIBILITIES/ACCOUNTABILITIES

Examination and Assessment Administration and Quality Assurance:

Responsible for individual and group examination and assessment scheduling, verifying eligibility and following up for further information when required

Prepare and arrange examination materials for apprentices writing out of province

Mark examinations and perform initial quality assurance review of results. Resolve first level anomalies and escalates content concerns to Program Standards

Record technical training results received from training providers

Distribute examination results to internal and external contacts

Ensure electronic and physical examination materials are stored securely

Activate and deactivate versions of exams as directed by Program Standards

Distribute scheduling data to external contractors for printing and shipment of examination materials for invigilators

Prepare confidential examination materials for pick up and review materials upon return and forward Feedback Forms to the Program Standards Manager

Maintain the security of test materials in accordance with internal and Red Seal operating policies and procedures

Track unique requests and escalations

Stakeholder Support:

Provide exam day support to invigilators to ensure exam processes and procedures are followed

Respond to questions from training provider partners relating to the general coordination of exam events





Follow up with training providers on technical training verifications for individual apprentices and other training result discrepancies

Develop and implement plans for large exam events

Act as invigilator at training provider sites and SkilledTradesBC office

Act as backup for other roles within Assessments department

Act as first-tier support to resolve internal and external escalations or tasks

System Support:

Act as a liaison between Assessment department and Information Technology department to identify potential issues with the systems and offer suggestions for improvements

Identify and report deficiencies as well as recommend system improvements where possible

Participate in the planning and feedback to design software tools that meet business requirements

Test and implement technical solutions; validate that the final product satisfies the defined requirements

Identify and resolve technical system issues directly impacting scheduling and marking examinations

Perform other related duties and participate in special projects as assigned

EDUCATION/EXPERIENCE

Highschool diploma or equivalent is required. A post-secondary education in Business Administration or equivalent is preferred; combination of education, and experience will be considered.

Intermediate proficiency with MS Office programs: Word, Excel, PowerPoint

Ability to work independently with minimal supervision as well as the ability to work in a team environment

Strong ability to adapt to changing priorities

Previous customer service and data entry experience considered an asset

Ability to lift up to 25lbs





Able to effectively deal with a wide audience including internal and external stakeholders in a professional manner

Strong competencies are required in the following areas:

Self-management

Initiative

Administration with attention to detail

Multi-tasking

Time management and prioritizing

Communication, both written and verbal

Problem solving and positive judgment

Interpersonal skills

COMPENSATION

Salary Band B: $$60,831 - $$82,300

SkilledTradesBC offers a highly competitive benefits package and perks which include:

Hybrid work schedule, flex days, and a 37.50-hour work week,

Eligible for pension contributions,

Lifestyle Spending Account, on-site gym,

Extensive Extended Health and Dental Plans that are 100% employer paid.

SkilledTradesBC has partnered with Altis Recruitment to support our pre-screening process. As part of this process, you may be contacted by an Altis Recruitment representative.

Posting Closing Date: Friday, August 28, 2026

WHO WE ARE

SkilledTradesBC is a crown agency that is responsible for leading and coordinating the skilled trades training and credentialing system for the province. SkilledTradesBC provides strategic leadership, policy support and customer services to help apprentices, employers and industry.

SkilledTradesBC sets program standards, maintains credential records and issues the highly regarded Interprovincial Red Seal and B.C. Certificate of Qualifications (C of Q) credentials.

At SkilledTradesBC , we are committed to diversity and inclusion to ensure that everyone can be their best, authentic self at work. We strive to remove barriers that affect marginalized communities in our recruitment processes. We encourage all qualified applicants to apply.

Due to the high number of applications the SkilledTradesBC receives, only applicants who are selected for an interview will be contacted.

SkilledTradesBC currently operates in a hybrid work environment which encompasses working remotely and in-office.

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📌 Administrator, Exams (Permanent, full-Time) (British Columbia)
🏢 SkilledTradesBC
📍 British Columbia