Government of Yukon -> Highways and Public Works - ICT eServices
Location
Whitehorse, YT Y1A 2C6 CA (Primary)

Job Type
Term/Temporary
End Date
23 November 2028
Full/Part Time
Full-time
Standard Hours Bi-weekly
75
Classification
ST10
$71,322.00 - $82,549.00
Union
YEU
Days Off
Saturday/Sunday
Travel
10%
Admissibility
Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry
This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government’s goal for a representative public service. For more information on the hiring preference visit www.yukon.ca/hiring-preference .
Job Summary and Requirements This competition is to fill a 2-year term/anticipatory perm position. Temporary assignments may be considered.
Join Our Team at the Department of Highways and Public Works!
Are you ready to make a positive impact on Yukon communities? The Department of Highways and Public Works provides the necessary structure that makes life in Yukon possible. Together, we are committed to uphold the values of safety, innovation, teamwork, and leadership in our everyday work.
We are currently seeking a talented and detail-oriented individual to join our Forms team within eServices for Citizens branch. This position is responsible for designing, developing, and maintaining Government of Yukon forms, primarily in digital format.



Working closely with program areas, service designers, and technical teams, the role focuses on creating user-friendly online forms that improve service delivery for citizens. The position ensures all forms follow UX best practices and are brand-compliant, accessible, bilingual, and aligned with Government of Yukon’s digital service standards.
Experience in designing and building forms in online and PDF formats.
Experience converting PDF or paper-based forms into digital formats with improved user experience.
Experience in using form-builder platforms such as Adobe Experience Manager, Drupal webforms, Microsoft forms or similar tools.
Experience with Acrobat DC, Adobe InDesign, or similar tools for designing and formatting forms.
Experience collaborating with clients and stakeholders, managing priorities, and ensuring compliance with standards and requirements.
Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired knowledge, skills and suitability The ideal candidate will possess these qualifications, skills and knowledge, but also demonstrate suitability for the role and organizational culture. Key competencies for success in this role include:




Strong understanding of UX principles, service design, accessibility (WCAG), and content design.
Knowledge of API integration or connecting forms to databases and backend systems is an asset.
Experience in integrating forms with workflow or automation tools (e.g., Power Apps, Power Automate, SharePoint Online, Jira Service Management) is an asset.
Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat) for designing and formatting forms.
Detail-oriented, organized, and able to manage multiple form requests simultaneously while adhering to standards and procedures.
Skilled in problem-solving, critical thinking, and adapting to changing priorities.
Excellent written and verbal communication skills, with the ability to collaborate effectively with stakeholders and work independently.
Demonstrated ability and willingness to learn current tools and processes, and to develop new skills quickly.
Self-motivated, proactive, and committed to continuous learning and delivering high-quality results.
Additional information For more information about this position, please contact: Ayshwarya Mohandas, Manager, eServices for citizen at [email protected] .
For more information on what is happening at HPW, we encourage you to check us out on Yukon.ca and Facebook .
If you have questions about our recruitment process or what rewarding career opportunities are available within Highways and Public Works, please contact: Joyce Figueroa, at [email protected] .

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📌 Forms Designer (Manitoba)
🏢 Government of Yukon
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