Join CHANEL as the Head of Retail Education for Fragrance & Beauty in Toronto. This full-time, temporary role offers a chance to shape training and development strategies across the luxury retail space.

In this leadership role, you will oversee a team of four, creating and facilitating tailored training programs to enhance staff capabilities. Collaborating with Sales, Marketing, and other teams, you will develop an annual education calendar aligned with business objectives. Your leadership will be crucial in fostering a culture that inspires and empowers retail professionals.

Key Responsibilities:
• Design and deliver impactful training programs on brand culture
• Motivate and develop a team of Retail Education professionals




• Partner with various teams to support product launches and events
• Maintain clear communication between corporate and field teams
• Evaluate training effectiveness and propose enhancements

Requirements:
• 5+ years in retail training or education management
• Robust knowledge of luxury retail and client experience
• Excellent coaching and motivational skills
• Familiarity with digital training platforms
• Willingness to travel across Canada for coaching

Lead transformative retail education efforts at CHANEL while inspiring a culture of excellence.
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📌 Retail Education Leader at CHANEL (Ontario)
🏢 Chanel
📍 Ontario