Become a vital part of the guest experience at Casino Nova Scotia as a Guest Services Representative. Bring your passion for customer service to our vibrant gaming environment.

Under the guidance of Supervisors, you will assist guests with inquiries while promoting our various gaming services and rewards programs. Your expertise in multitasking and communication will enhance the overall guest satisfaction and loyalty.

Key Responsibilities:
• Offer information and support to guests at the Desk
• Promote and explain the perks of the Players Club
• Create a welcoming atmosphere with friendly gestures
• Execute gaming floor promotions and communicate updates
• Ensure compliance with safety standards and regulations

Requirements:
• 2+ years of customer service experience necessary
• Grade 12 or equivalent education required
• Excellent interpersonal and communication skills
• Comfortable working in dynamic casino environments
• Ability to manage challenging guest interactions skillfully

Support Casino Nova Scotia’s commitment to creating unforgettable guest experiences.
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📌 Guest Services Role at Casino Nova Scotia
🏢 Great Canadian Entertainment
📍 Nova Scotia