Mandate:
Reporting to the Vice President of Customer Relationship Manager, Sales, the Account Manager- Inside Sales will serve as the key liaison between our sales representatives and the operations team. In this role, you will support existing accounts while alsoidentifyingand pursuing recent business opportunities through both inside and outside sales outreach. Responsibilities include preparing customer quotes,maintainingand updating databases, and consistently delivering exceptional customer service.Additionalduties involve responding to customer inquiries, conducting customer review calls, and fulfilling othertasksassigned by the company.
Requirements:
Minimum 2 years of sales or operations experience in a 3PL freight forwarding setting
Experience in ocean, air, ground, brokerage, or warehousing is considered an asset
Bachelor's degree in business or a related field is considered an asset
CIFFA certification considered an asset
Travel may berequired
What You Offer:
Proficiencyinestablishingrapport and developing solid relationships with potentialleadsand key customer contacts
Ability to ask the right questions, listen carefully and understand customers' needed
Proven problem-solving skills
Excellent communication skills
What We Offer:
Equal prospect employer
Competitive compensation
Comprehensive health and dental care
Balance between work and home life
Opportunities for career development and career growth