Establish and manage relationships with clients, community partners, volunteers, and other stakeholders
Execute program activities including client outreach and recruitment, intake, onboarding, regular follow-ups, and support
Participate in program events, job fairs, and other activities
Plan, organize, and co-facilitate regular group sessions with clients
Support planning, organization, and facilitator recruitment for client workshops
Monitor program processes and policies to deliver high-quality services and ensure continuous quality improvement
Create and update client files, program documents, and presentations in accordance with organizational policies and procedures
Facilitate positive relationships within the program team, with other departments, and with stakeholders
Continuously assess program effectiveness and recommend improvements
Implement changes based on program evaluation findings
Perform other duties as assigned
Requirements Experience working with a diverse clientele, including individuals experiencing poverty, housing or employment instability, trauma, domestic violence, mental health and addiction issues, or disabilities
Capacity to manage change effectively in a dynamic and growing organization
Understanding and commitment to diversity, equity, inclusion, and anti-oppression issues
Ability to navigate and develop relationships within the community services sector
Excellent oral and written communication skills
Strong project management skills and ability to manage multiple projects simultaneously




Ability to take initiative and work independently and as part of a team
Solid interpersonal, organizational, and administrative skills with attention to detail
Excellent computer skills, including word processing, presentation, email, calendar software, search engines, and web-based platforms
Respect for privacy and ability to exercise tact and discretion
Proficiency in English, written and spoken
Preferred: experience in client intake
Preferred: proficiency in French, written and spoken
Core Competencies Demonstrates strong project management and organizational skills to effectively manage client outreach, recruitment, and program activities while fostering relationships within the community services sector. Committed to diversity, equity, and inclusion, with the ability to assess program effectiveness and implement improvements.
Highest-signal resume keywords Project Management
Client Outreach
Diversity, Equity, and Inclusion
Excellent Communication Skills
Interpersonal Skills
ATS Optimization Keywords Hard Skills Client Intake
Program Evaluation
Organizational Skills
Administrative Skills
Attention to Detail
Soft Skills Ability to Work Independently
Team Collaboration
Initiative
Industry Keywords Community Services
Client Relationships
Change Management
Quality Improvement
Trauma-Informed Care
Tools & Technologies Word Processing Software
Presentation Software
Email Software
Calendar Software
Web-Based Platforms

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📌 Program Coordinator, GTA (Ontario)
🏢 Jobtailor
📍 Ontario