QMS Management: Drive adherence to the Quality Management System (QMS) through training, auditing, and active project leadership.
ISO 9001 Audits: Participate in and support internal, supplier, and customer ISO 9001 quality management audits.
Documentation & Standards: Develop, review, and update QA documentation, standard operating procedures (SOPs), assembly guidelines, and inspection standards

Corrective Action & Problem Solving
Root Cause Analysis: Lead investigations into internal and external product failures; design and implement effective corrective and preventive actions (CAPA/CAR).
Quality Documentation Control: Manage and coordinate Non-Conformance Reports (NCR), Change Notices (CN), Supplier Corrective Action Requests (SCAR), and scorecard tracking.

Customer & Supplier Quality Assurance
Customer Complaints: Act as the voice of customer quality—investigating, resolving, and documenting customer complaints and product quality concerns.
Supplier Quality Management: Conduct supplier audits to qualify vendors, communicate quality expectations, and ensure cooperative issue resolution.
Review Meetings: Represent the Quality team in regular internal and external customer review meetings.
Trend Analysis: Monitor quality metrics,



analyze test results and production data, and identify negative quality trends to mitigate operational risks.
Lean / Six Sigma Initiatives: Lead and participate in continuous improvement initiatives using Lean and Six Sigma methodologies to minimize defect rates and streamline processes.

Qualifications:
Education: Diploma or Degree in Quality, Manufacturing, and Mechanical Engineering, or a related field.
Experience: 3+ years of hands-on quality engineering experience within a manufacturing environment.
Technical Skills: Deep understanding of Quality Control tools, QA principles, manufacturing processes, and ISO 9001.
Process Improvement: Working knowledge of Lean and Six Sigma methodologies.
Communication & Collaboration: Excellent written and verbal communication skills with strong interpersonal ability to manage cross-functional projects.
Tools: Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
Industry Focus: Prior experience with Architectural products is strongly preferred.
Certifications: American Society for Quality (ASQ) certification (e.g., CQE, CQA, or CSSBB).

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📌 Quality Engineer (Ontario)
🏢 Expand Reach
📍 Ontario