Enhance member satisfaction as a full-time Client Experience Advisor with Desjardins. Provide personalized solutions and promote financial empowerment through exceptional service.

As a member and client experience advisory agent, you will help create positive banking interactions at Desjardins. This role focuses on understanding customer needs, utilizing digital tools, and promoting various products and services. Your effective communication and customer-centric approach will contribute to maintaining valuable relationships and ensuring clients feel supported.

Key Responsibilities:
• Assist clients with their banking transactions and electronic tools
• Foster business development through superior service delivery
• Address fraud concerns and direct clients to appropriate partners




• Stay informed about the latest products and service standards
• Comply with security and risk management protocols

Requirements:
• High school diploma in a related field
• Minimum of two years of experience in similar roles
• Proficiency in French for effective communication
• Solid understanding of Desjardins products and services
• Action-oriented and tech-savvy with customer focus

Leverage your skills in financial services to ensure a seamless experience for Desjardins’ members and clients.
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📌 Full-Time Client Experience Advisor at Desjardins (Quebec City)
🏢 Desjardins Group
📍 Quebec City